Team: Business Development/ Sales Team, Country Management Team.
Objectives: The technical sales executive will be responsiblefor sourcing new clients and business contacts, demonstrate the technical features of our products and services, drive sales, and maintain strong client relations by understanding the needs of the client and providing them with the right solutions. Responsibilities
Close and grow sales through professional communication with existing and potential clients
Manage and interpret client requirements – speaking with clients to understand, anticipate and meet their needs
Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities
Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.
Closes new accounts by answering telephone and e-mail inquiries; verifying and entering information.
Identify and resolve client concerns; recommending a course of action to alleviate these concerns in the future.
Update job knowledge by studying new product descriptions; participating in educational opportunities
Work with the QA team to ensure client project requirements are met
Maintaining records of client communications and contact information as required
Making technical presentations, webinar
Preparing responses to RFP (request for proposals) and RFI (request for information)
Attending and participating in conferences and other marketing event
Maintain awareness of pertinent client information, future plans, payment performance; communicate any client information that may affect company decisions to appropriate departments as needed
Researches market requirements and market data
Maintains current Company product knowledge.
Submit a variety of sales status reports as required, including activity, closings, follow-up, and adherence to goals
Submit quarterly client visit plans; schedule client meetings and action plans for follow-up
Send legal documents to clients and send signed copies for filing
Responsible for setting the client’s expectations
Person Specification Knowledge and Technical Requirements
HND/ BSc in Sales & Marketing, Business, and related disciplines.
1- 3 years experience in Technical Sales
Working knowledge of Sales design tools and price calculations
Knowledge of advertising and sales promotion techniques
Exposure to and strong understanding of software development concepts, life-cycle and methodologies
Prior experience marketing IT services to the following sectors - banking, telecoms, healthcare, and insurance is an advantage
Willingness to travel locally, regionally and internationally.
Strong interpersonal and communication skills
Strong presentation skills
Proficiency in Microsoft Office suit
Organizational skills and attention to detail
Excellent problem solving and conflict resolution skills.
Ability to work in a fast paced and dynamic work environment, work independently as well as cohesively with employees and managers as part of a team.
Ability to learn, understand and demonstrate technical conceptsincluding IT related products, solutions and provide solution-based selling to clients
Ability to write error free proposals
Ability to identify technical challenges and inefficiencies