Job Tittle: In-Store Brand Representative
Locations: Lagos & Abuja
Employment Type: Full-time (Onsite)
Salary Range: ₦200,000 – ₦250,000 monthly (base pay + commission)

About Client:
The Client is a leading Nigerian manufacturer of premium mattresses and sleep solutions, dedicated to enhancing sleep health through innovative products. With a commitment to quality, comfort, and customer satisfaction, they provide a range of orthopedic, memory foam, and luxury mattresses tailored to diverse sleep needs.

Job Overview
As an In-Store Brand Representative, you will be the face of the client business, engaging customers, driving sales, and educating shoppers on our sleep solutions. Your role is crucial in creating a welcoming in-store experience, demonstrating product benefits, and ensuring customers leave with the perfect mattress for their needs.

Key Responsibilities

1. Customer Engagement & Sales

• Greet and assist walk-in customers with a friendly, professional demeanor.

 

• Conduct product demonstrations, highlighting features (e.g., orthopedic support, cooling technology).

 

• Guide customers through the selection process based on their sleep preferences and budget.

 

• Achieve and exceed monthly sales targets through consultative selling.

2. Product Knowledge & Education

• Master detailed knowledge of mattress collections (e.g., Royal Ortho, Memory Foam, Luxury Series).

 

• Explain sleep health benefits (e.g., pressure relief, spinal alignment) to customers.

 

• Stay updated on promotions, financing options, and warranty policies.

3. Store Operations & Merchandising

• Ensure showroom displays are clean, organized, and visually appealing.

 

• Assist with inventory checks and report stock shortages.

 

• Process sales transactions and follow up with leads via phone/email.

4. Customer Relationship Management

• Build rapport with customers to encourage repeat business and referrals.

 

• Address complaints or concerns professionally, escalating issues when needed.

 

• Collect feedback to share with the marketing and product teams.

Qualifications & Skills

• Education: Minimum OND/HND in Sales, Marketing, Business, or related field.

 

• Experience: 3+ years in retail sales (furniture, mattresses, or appliances preferred).

Skills:

• Exceptional communication and active listening.

 

• Persuasive selling techniques without being pushy.

 

• Basic tech proficiency (POS systems, CRM tools).

 

• Being active on social media with a positive handle is a plus.

Traits:

• Passion for customer service and sleep wellness.

 

• High energy, patience, and a problem-solving attitude.

 

• Ability to stand for extended periods and assist with light mattress adjustments.

Compensation & Benefits

• Salary: ₦200,000 – ₦250,000/month (base + commission/bonuses).

 

• Performance Incentives: Uncapped commission for exceeding targets.

 

• Employee Discounts: Up to 40% off Royal Rest mattresses.

 

• Training: Certification in sleep science and sales mastery.

 

• Career Growth: Opportunities for advancement to supervisory roles.
• Transport allowance: ₦20,000/ month.