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QA Lead / Test Manager
Role Purpose
Owns end-to-end execution of System Integration Testing (SIT) for Mobile Banking Apps and holds broader quality-oversight responsibility across the full programme, including phases executed by other teams and partner organisations.Key Responsibilities
- Own the Master Test Strategy and keep it current as programme understanding evolves.
- Chair daily defect triage; own defect severity and root-cause classification discipline.
- Maintain full traceability from source requirement through test case to defect resolution.
- Deliver weekly status reporting with RAG status and top risks to the CTO and Product Owner.
- Lead formal sign-off against Exit Criteria before User Acceptance Testing (UAT) begins.
- Lead UAT execution across business participants from partner organisations, via a dedicated UAT Coordinator.
- Provide quality oversight of programme phases outside direct execution — customer experience review, migration, performance/load testing, security penetration testing, compliance checks, environment stabilisation, and go-live.
- Own selection and ongoing validation of vendor-sourced specialist roles (security, architecture and code review, performance, DevSecOps).
- Chair a weekly cross-phase coordination sync with all phase owners.
Required Qualifications & Experience
- Proven track record leading QA/test management for digital banking, fintech, or large-scale financial-services platforms.
- Experience with concurrent/continuous testing models — testing alongside active development, not gated behind a code-freeze milestone.
- Demonstrated ability to own both hands-on execution and cross-team quality oversight simultaneously.
- Experience managing vendor/contractor relationships for specialist technical roles.