A ServiceNow Developer is responsible for designing, developing, and implementing solutions within the ServiceNow platform. They work closely with business stakeholders, project managers, and other developers to gather requirements, design, develop and implement custom solutions that meet the needs of the organization.
- Design, develop and configure ServiceNow applications/modules based on business requirements and technical specifications.
- Collaborate with other developers to develop solutions that integrate with other systems in the organization.
- Work closely with business stakeholders to understand their requirements and translate them into technical specifications.
- Develop and maintain technical documentation, including design documents, code reviews, and deployment plans.
- Develop integrations with third-party tools and systems to enhance the functionality of the ServiceNow platform.
- Troubleshoot and debug issues within the ServiceNow platform.
- Develop and maintain ServiceNow workflows, UI actions, and business rules.
- Design and implement ServiceNow reports and dashboards.
- Participate in code reviews, testing, and deployment activities.
- Stay current with emerging ServiceNow technologies and best practices.
- Bachelor's degree in Computer Science or a related field.
- 2+ years of experience developing and configuring ServiceNow applications/modules.
- Strong understanding of the ServiceNow platform, including Service Catalog, Incident Management, Change Management, and Asset Management.
- Experience developing integrations with third-party systems, including REST, SOAP, and JDBC.
- Familiarity with ITIL processes and Service Management concepts.
- Excellent communication and collaboration skills.
- Strong analytical and problem-solving skills.
- ServiceNow Certified Application Developer certification is a plus