Job Title: Maintenance Officer
Location: Lagos
Job Summary: We are seeking a proactive and detail-oriented Maintenance Officer to manage the upkeep and repair of our Airbnb properties. The ideal candidate will ensure that all properties are well-maintained, functional, and provide a clean, safe, and pleasant experience for our guests.

Key Responsibilities

• Property Maintenance: Conduct regular inspections of Airbnb properties to identify and address any maintenance issues, including plumbing, electrical, HVAC systems, and appliances.
• Repairs: Perform minor repairs or coordinate with external contractors for more extensive work.
• Cleaning Oversight: Ensure properties are cleaned thoroughly after guest check-outs and are guest-ready at all times.
• Guest Support: Respond promptly to guest complaints or requests related to maintenance issues, ensuring swift resolution.
• Inventory Management: Monitor and replenish supplies (e.g., toiletries, cleaning materials) to ensure properties are fully stocked.
• Equipment and Facility Checks: Maintain and test safety systems such as fire alarms, smoke detectors, and security systems to ensure compliance with safety standards.
• Preventative Maintenance: Develop and implement a routine maintenance schedule to prevent future issues and reduce repair costs.
• Reporting: Keep accurate records of maintenance activities and expenses, providing regular updates to management.

Key Qualifications

• Proven experience in property maintenance, facility management, or a similar role.
• Strong technical skills in basic plumbing, electrical, and mechanical systems.
• Excellent problem-solving and troubleshooting abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Strong attention to detail and a proactive mindset.
• Good communication and interpersonal skills, with a customer-focused approach.
• Knowledge of health and safety regulations is an advantage.

Preferred Qualifications

• 2 to 3 years' Experience working with short-term rental properties or in the hospitality industry.
• Familiarity with Airbnb or other vacation rental platforms.
• Ability to use maintenance software or task management tools.