- We are currently seeking for a qualified Business Analyst/Project Manager to join our Business Process Engineering team.
- The successful candidate will be expected to serves as a liaison between IT, Operations and the business line to facilitate process improvements, process development and process engineering.
- The individual will also be responsible for monitoring business processes and user needs, documenting business requirements in order to enhance as well as support new and existing bank initiatives.
- The successful candidate must possess a good understanding of process improvements and industry requirements. He or she must also be able to act as a team leader and sometimes as project manager for assigned projects.
- The successful candidate must be able identify, research and analyze process problems with new banking products, recommend changes, develop solutions with all concerned stakeholder.
- Design, develop and manage the Bank’s business processes and procedures
- Identify quick wins and come up with innovations that will improve the Bank’s business processes
- Facilitate review sessions with stakeholder units
- Design new processes based on defined metrics taking into consideration the peculiarity of relevant team’s operations
- Document policies, procedures, standards, and processes in line with the financial industry and best practices
- Collaborate with IT for the automation of relevant processes to ensure more efficient service delivery
- Develop Business / Functional requirements for development of new applications.
- Bachelor's degree or foreign equivalent in Business Administration, Engineering, Computer Science, or closely related and 5 years of progressive, post-bachelor’s experience in the position offered or as a Business Analyst, or closely related occupation, in financial services / banking industry.
Experience must include:
- Utilizing Project Management tools to manage project requirements and to ensure application testing and execution adhere to quality standards;
- Converting business requirements to technical specifications;
- Utilizing Project Management Methodology to work on project deliverables and to ensure deliverables meet standards and processes;
- Process improvement and optimization skills and best practices to define and develop project workflows involving customer care teams / tasks and enhancing business processes, and streamlining data integration.