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Managing Director

Nairobi, Kenya · Information Technology
Job Description
The primary role of a Managing Director is to oversee the operations of a company’s business in a particular country. Managing Director oversee operations, develop new business opportunities, promote the corporate brand, organizational culture and ensure business profitability. They are responsible for managing local operations, oversee staff recruitment, oversee financial performance and providing necessary and timely reports and escalations to upper management.

Duties, Responsibilities & Key Performance Indicators

Corporate Strategy Implementation – 10%
  • Ensure good understanding of corporate strategy and must be able to provide useful insight and communicate same to internal team.
  • Must provide scheduled reports and update on how strategic objectives affect daily operations, evaluate impact and advise upper management accordingly.
Team Engagement & Motivation – 30%
  • Must promote and reinforce the corporate culture and Tezza brand.
  • Must align with other country managers and upper management to maintain a collaborative and optimized workplace environment.
Business Representation – 20%
Must provide professional and local representation on behalf of the Board of Directors in all matters pertaining to legal, regulatory and other administrative matters and provide prompt reporting or escalation to upper management as required.
  • Must proactively seek to understand the legal and regulatory laws that affect the operation of the business and provide guidance or make recommendations to upper management.
Business Operations – 30%
  • Must ensure upper management is effectively guided on optimal resource requirements (human, financial) to ensure effective operations across all businesses and operations.
  • Must ensure effective optimization of resources and opportunities by leveraging resources, assets and opportunities across all Tezza operating regions for cost optimization.
Business Generation – 10%
  • Must facilitate knowledge of client business/operations to establish business-friendly partnership to foster opportunities for new business.
  • Must demonstrate leadership and support to sales/marketing/client services functions to ensure critical challenges are promptly addressed or escalated for resolution.
Required Skills & Competencies
  • Demonstrate strong communication, organizational and negotiation skills.  
  • A motivated self-starter, good use of initiative and independence of thought with little or no supervision.
  • Demonstrate effective leadership required to motivate and guide teams for productivity and career growth.
  • Demonstrate competence in presentation, analytical and planning skills.
  • Capacity to demonstrate empathy for staff and customers is essential.
  • Demonstrate good understanding of risk, impact to business, people, brand and reputation and how to objectively prioritize risks and opportunities.
  • Demonstrate good knowledge of the local technology industry and a moderate to competent understanding of the software quality assurance business and its operations.
  • Demonstrate adequate social skills to engage middle to senior management of listed companies in technical and operational aspect of the company’s business and identify opportunities.
Academic & Professional Requirements
  • BSc / BA in business administration or related field.
  • Minimum of 10 years of senior -level leadership, capacity building and management. 
  • Minimum of 5 years engaging with C-level officers of corporate institutions and industry regulators.
  • Expert level written and verbal communications skills.
  • Excellent Networking skills
  • Excellent customer service skills
  • Excellent organizational and leadership skills
  • Solid financial acumen to ensure adequate resource allocation and efficiency, including budgeting, negotiating with suppliers, and financial management.


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